Privacy Policy

Atelier Lagoon Inc. (hereinafter referred to as “the Company”) manages customers’ personal information safely and uses it appropriately in accordance with the following policy.

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1. Handling of Personal Information

“Personal Information” refers to information relating to a living individual that can identify a specific individual, such as name, date of birth, or other descriptions, or information that can be easily matched with other data to identify a specific individual.

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2. Collection and Purpose of Use of Personal Information

This Privacy Policy applies when customers purchase products, contact the Company, subscribe to newsletters, or otherwise use services through the Company’s website.

When customers communicate with this website—for example, by registering on the website or newsletter, purchasing products, participating in campaigns, requesting information, or sending messages—personal information is voluntarily provided by the customer.

The personal information collected and processed by the Company may include, but is not limited to, name, gender, place and date of birth, nationality, personal identification numbers, email address, telephone number, billing address, and shipping address.
In some cases, the Company may request additional information for identity verification purposes.

All collected personal information is managed in accordance with this Privacy Policy.

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3. Purpose of Information Collection and Processing

The Company processes customers’ personal information for the following purposes:

1. To manage registrations for this website, newsletters, or mailing lists

2. To manage purchases made through this website, including fraud prevention, product delivery, return handling, customer support, sales activities, and after-sales services

3. To manage participation in promotions, campaigns, events, or other initiatives organized through this website

4. To tailor information based on individual preferences

5. To respond to and manage customer inquiries, requests for information, or messages

In addition, the Company may use personal information for promotional, marketing, and profiling purposes, including market research and the delivery of promotional materials or information about the Company’s products via email, SMS, or MMS, as well as information about events, exhibitions, discounts, or campaigns organized or participated in by the Company.

Customers may opt out of receiving promotional or commercial communications at any time.

The Company retains personal information only for the period necessary to fulfill the purposes for which it was collected.

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4. Disclosure of Personal Information to Third Parties

The Company will not disclose or provide personal information to third parties without the customer’s consent, except in the following cases:

• When the customer has given prior consent

• When disclosure is required by law or requested by governmental or regulatory authorities

• When disclosure is necessary to business partners involved in operating this website, provided that such disclosure is limited to the minimum necessary information and that the recipient is contractually obligated to manage personal information appropriately

 

5. Cookies

This website uses cookies, which are small files sent to customers’ computers or other access devices. These cookies allow the Company to recognize users when they revisit the website.

Please note that deleting cookies or disabling cookie functionality may limit certain features of this website or interfere with proper website operation.

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6. Security of Personal Information

The Company takes reasonable and appropriate measures to protect customers’ personal information from unauthorized access, alteration, damage, destruction, or leakage.

The Company complies with applicable legal security standards and maintains technical, organizational, and physical safeguards, which are reviewed and updated regularly.

Information systems and software programs are designed to limit the use of personal information to situations where it is necessary for specific purposes.

While the Company strives to maintain appropriate security measures, it cannot fully eliminate all risks associated with the use of the internet. Customers are encouraged to be aware of potential risks inherent in internet usage.

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7. Disclaimer and Policy Updates

The Company may update this Privacy Policy from time to time by posting revisions on this page.

If you have any questions regarding this Privacy Policy, please contact:

Shelly de Titi Online Store Customer Support
Email: shellydetiti@gmail.com

This Privacy Policy was last updated on January 14, 2026.