Atelier Lagoon Co., Ltd. (hereinafter referred to as "our company") will safely manage your personal information and use it appropriately for the purpose in accordance with the following policy.

1. About the handling of personal information

"Personal information" refers to information about a living individual that can identify a specific individual by the name, date of birth, or other description contained in the information, and that can be easily matched with other information to identify a specific individual.

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2. Purpose of collection and use of personal information

The handling of personal information applies when you purchase products, contact us, subscribe to our e-mail newsletter, etc. through our site. Personal information collected when you use our site will be managed in accordance with this policy on the handling of personal information.

Personal informationWhen you communicate with this site, for example, when you register for this site or our newsletter, when you purchase a product, when you participate in a campaign through this site, or when you request information or send a message to us, your personal information is provided voluntarily by you. The personal information we collect and process may include, but is not limited to, your name, gender, place of birth, date of birth, nationality, personal identification code, and contact details such as email address, telephone number, billing and delivery address. In addition, we may request additional information to verify your identity.

3. Purpose of information collection and processing method

We process your personal information (personally identifiable information) for the following purposes:

1. To administer your registration to the Site, newsletters or mailing lists

2. To administer your purchase of products through the Site (including all activities related to sales and after-sales service, such as, but not limited to, fraud prevention, product delivery, return management and customer support)

3. To administer your participation in promotions or other campaigns or events organized through the Site

4. To tailor information to your personal preferences

5. To respond to and manage your requests for information, questions or messages

Furthermore, we may use your personal information for promotional, marketing and profiling purposes, i.e. market research, sending promotional materials and information about our products via email, SMS or MMS, or related offers, events, exhibitions, discounts or other campaigns that we organize or participate in.

You may contact us at any time to request that we stop sending you promotional or commercial materials or information.

We will only retain your personal information for as long as necessary to fulfill the purpose for which it was collected.

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4. Disclosure of personal information to third parties

We will not provide or disclose personal information to third parties such as other businesses or individuals without the permission of the individual.

However, this does not apply in the following cases:

When the individual has given consent to the provision of information

When disclosure is required by law from a public agency or other public institution

When personal information is disclosed to business partners related to the operation of this site. However, the information disclosed in this case will be limited to the necessary scope, and the recipient will be obligated to manage the personal information by contract or other means.

5. Cookies

This site uses cookies, which are small files that are sent to your computer or other access device, and we access them when you visit this site in the future.

Please note that deleting or disabling cookies on this site may prevent some functions of this site or cause problems in communication with this site.

6. Security of personal information

We strive to protect the security of your personal information and prevent such information from being altered, damaged, destroyed, or accessed by unauthorized third parties.

We comply with security standards set forth in applicable laws and regulations. We comply with and regularly update security standards, particularly with regard to our information systems and various technical, organizational and physical security measures and procedures that help protect your personal information.

In addition, our information systems and software programs are configured to minimize the use of personal information so that it is used only when necessary for a specific purpose.

While we maintain appropriate protective measures, we do not control all risks associated with the use of the Internet, so please be aware of the potential risks associated with the functionality and use of the Internet.

7. Disclaimer

When we make changes to the personal information we collect, the purpose of use, or other changes to our privacy policy, we will make them public by making changes to this page. If you have any questions about this privacy policy, please contact Shelly de Titi Online Store Customer Support (shellydetiti@gmail.com).

This privacy policy was last updated on April 1, 2024.